HHH Enterprises listens to their customers!
September 27, 2007
I haven’t ordered watch faces for a while, but I ran out of watches this summer. Deciding that I wanted to order some new watch faces to replenish my stock, I went back to “old faithful” HHH Enterprises.
I was pleased to find an extended selection of 3.99 and 4.99 watch faces, in new styles that I really liked, including copper (yes! copper!!!) and some with pink ribbons on the faces. Because watches are really a hit or miss business (some shows I don’t even have anyone pick them up, the next I sell out of everything I have!), I just ordered a few.
If you read the review I wrote in 2006, you’ll see that my biggest beef was that the watch faces were shipped running. HHH responded to my complaint back then stating that they shipped the watches running to ensure they worked.
My shipment arrived today, just three business days after I’d ordered it. And yes, the watches were all running.
But.
HHH included a brand new, in the package watch battery with each and every watch face I ordered. I was thrilled, because I’ll pass these along to the customers who buy the watches…knowing that even if the current battery lasts for a year, they’ll have a brand new battery to put in their watch!
Plus, HHH now accepts American Express and Discover cards in addition to Visa and Mastercard.
Now, that’s what I call customer service. HHH Enterprises gets a A+++ from me this time around!!!!
Comments
Got something to say?
